We aim to ship in-stock orders placed by 11:00 AM PST on the same day. Orders placed after 11:00 AM PST or over the weekend will be processed the next business day. Standard shipping within the contiguous United States typically takes 2-5 business days from California.
We proudly offer a 30-day money-back guarantee for all our products. If you’re not completely satisfied, return your rug in new or like-new condition for a replacement, exchange, or refund—no questions asked. If your product arrives damaged or defective, we’ll send a replacement at no additional cost. For full details, visit our Frequently Asked Questions page.